Effective date: 26.09.2026
This policy summarizes how we protect the personal data of visitors and customers of ankasmart.com (the "Site"). For full information under the KVKK, please read the Personal Data Protection Notice (KVKK).
1. Data controller
- Legal name: Anka Smart Otomasyon Mühendislik Sanayi ve Ticaret Limited Şirketi
- MERSİS number: 007012204740001
- Trade registry number: 531523
- Tax office / number: Başkent / 070 122 0474
- Address: Harbiye Mah. Karşıyaka Sk. No:8/11 Çankaya / Ankara
- Email: info@ankasmart.com
- Phone: +90 555 705 52 19
2. Data we collect
- Identity and contact: name, email, phone, delivery and billing address
- Customer transactions: orders, returns, quote and support requests
- Financial transactions: payment amount and method; card details are not stored on the Site and are processed by PayTR
- Transaction security: IP address, browser information, session logs
- Cookie data: visit and ad measurement, only in the categories you consent to
3. Purposes
- Taking, charging, delivering, refunding and invoicing your order
- Answering your quote and support requests
- Meeting legal obligations
- Keeping the Site secure and preventing misuse
- Visit statistics and ad measurement, if you consent
4. Sharing
Your data is shared only as far as necessary with the payment institution (PayTR) and banks, shipping companies, e-invoicing and accounting providers, hosting and email providers, and competent public authorities. If you consent to analytics and marketing cookies, the related data is transferred to Google services whose servers are outside Türkiye (see the KVKK Notice, "Transfers abroad").
5. Retention
- Order and invoice records: 10 years
- Request and complaint records: 3 years
- Security logs: 2 years
- Cookie preferences: 6 months
6. Security
We protect your data with technical and organizational measures such as encrypted connections (HTTPS), restricted access and up-to-date software.
7. Your rights
For your rights under Article 11 of the KVKK and how to exercise them, see the Personal Data Protection Notice (KVKK).
8. Children
The Site is intended for users aged 18 and over; we do not knowingly collect data from anyone under 18.
